FAQ

Frequently Asked Questions

  1. How do I order wine?
  2. Do you deliver to my area?
  3. Do you deliver to my door?
  4. How much is delivery?
  5. What payment methods do you offer?
  1. 1. How do I order wine?
  • Browse through our online store.
  • Choose the wines you want per case, and add them to your shopping cart.
  • Click on “checkout” (top left-hand corner).
  • In your shopping cart you can change the quantity of boxes you want to order.  There are 6 bottles in a box.
  • Click on the “checkout” button to process your order.
  • You’ll be asked to login if you’ve bought from us before. If it’s your first purchase, you’ll need to register your details with us.
  • Make sure you enter the delivery details and select the nearest destination city for delivery (this will work out any delivery charges).
  • Choose your method of payment and process payment.
  • Confirm the details and place your order.
  • Then sit back and relax, and we’ll deliver to your delivery address within 48 hours.
  1. 2. Do you deliver to my area?

Yes- we deliver nationwide in South Africa– as long as our courier can drive to you, we can deliver to your door.

  1. 3. Do you deliver to my door?

Yes- we courier your boxes of wine direct to the delivery address you give – so we can deliver to your home or work.  We do not delivery to post boxes.

We can even deliver to your family and friends as a gift from you.

Delivery will take up to 48 hours

  1. 4. How much is delivery?

Delivery is free for all main areas in South Africa.

For all other areas, we charge a nominal fee of R60 per case.

Main areas where delivery is free, include:

  • In Gauteng:
    • Johannesburg
    • Pretoria
  • In Western Cape:
    • Cape Town- Northern Suburbs
    • Cape Town – Southern Suburbs
    • Cape Town City Centre
    • Overberg
    • Paarl
    • Somerset West
    • Stellenbosch
    • Strand
  • In Eastern Cape:
    • George
    • Knysna
    • Mosselbay
    • Plettenberg Bay
    • Port Elizabeth
  • In Kwazulu Natal:
    • Durban
    • Pietermaritzburg
  • In Mpumalanga:
    • Nelspruit
    • White River

Any place not on this list is considered an outlying area, and incurs the delivery charge of R60 per case.  And that includes all areas in the following provinces:

  • Limpopo Province
  • Free State Province
  • North West Province
  • Northern Cape Province
  1. 5. What payment methods do you offer?

We accept the following payment methods

  • Credit cards (Visa and MasterCard),
  • Instant EFT (bank transfers to any of SA’s four biggest banks that get instantly verified) and
  • Ukash. (a voucher system where you can pay online without a need for a credit card or bank account, and you purchase ukash vouchers at certain retail outlets listed here http://www.ukash.com/en-ZA/where-to-get/.)

We use the secure system of PayFast to process our online payments, and you don’t pay anything extra to use PayFast.

If you come in person into our tasting room on the farm, you are welcome to pay by cash.